RETURN & REFUND POLICY
Last Updated: June 26, 2026
Since our products are offered on a rental basis, our return and refund policy differs from traditional online shopping.
Rental Returns
Customers are required to return rented products on or before the scheduled return date.
Products should be returned:
- In original condition
- With all accessories
- In the provided packaging wherever possible
Security Deposit Refund
After inspection:
- Full refund if no damage is found.
- Partial refund if repair costs are applicable.
- No refund if the product is lost or beyond repair.
Refunds are processed within 5–7 business days after successful inspection.
Rental Charges
Rental charges are non-refundable once the product has been dispatched.
Incorrect or Damaged Delivery
If you receive:
- Wrong product
- Damaged item
- Missing accessories
Please contact us within 24 hours of delivery with photographs.
